BREAK-FIX SUPPORT /
ANY DEVICE ANYWHERE
FLEXIBLE AND TAILORED 24/7 BREAK-FIX SERVICE FOR YOUR SERVER, STORAGE, AND NETWORK ESTATES
CUT THE COST OF MAINTAINING CURRENT & LEGACY ASSETS WHILE EXTENDING THE LIFESPAN OF YOUR INFRASTRUCTURE
Breakfix services are a fee-for-service method of providing IT services to businesses. Under this model, an IT solution provider performs services as needed and bills the customer only for the work done. Breakfix services are designed to help you quickly resolve any IT issues that may arise. We understand that downtime can be costly, which is why we offer fast and reliable support to get you back up and running as soon as possible. Our breakfix services include repairs, upgrades, or installation of systems, components, peripheral equipment, networking, or software.
Our breakfix services are ideal for small businesses that are not overly reliant on technology or have just a few technology users and want to avoid budgeting a monthly IT cost or entering into a contract with an MSP. However, since problems are only addressed when they arise, maintenance is reactive rather than proactive. Small problems left unaddressed can balloon into major failures due to focus on cost. Unscrupulous providers are incentivized to use inefficient or malicious means to increase breakfix work and thus increase their revenue.
If you have any questions about our breakfix services or would like to learn more about how we can help your business, please don’t hesitate to contact us. We look forward to hearing from you!
IMPROVE COST & SIMPLIFY MANAGEMENT
Reduce support cost by 40% or more, compared to traditional manufacturer support and make informed decisions regarding refresh cycles, allowing you to plan CAPEX spending, extend the life of your current infrastructure including any ‘End of Life’ and ‘End of Supported Life’ devices.
ONE CONTRACT, ONE FOCUS
Multi-vendor support on one contract and one renewal date gives you the flexibility to work with your business requirements quickly, with enhanced SLA and term options. Manufacturer support can be rigid and force you to take services you don’t need or for a period longer than needed, so instead we can help you centralize multiple vendor support contracts and provide one point of contact for all support calls that can resolve issues across all the infrastructures.
BETTER COST MANAGEMENT, SIMPLICITY AND CONTROL
Global Prime IT’s Break-Fix Support approach improves capex control and generates greater ROI by extending IT asset lifecycles well beyond the OEM’s end-of-life (EOL) or end-of-service (EOS) declarations. With us, you’re ensured of support for all issues, even if they apparently fall between individual vendors’ support contracts.
GET A TAILORED SERVICE NOW